Twitter Support Blog
Twitter Support needs a better way of dealing with compromised accounts.
Their steps on verifying a account:
1.Having The email address on your twitter account.
2.Having a mobile device connected to your account so you can still tweet, if compromised.
When you file a support ticket claiming to be compromised, you won’t necessarily know the actual email or handler used on file. Usually they have probably changed it or you just don’t have access to the one that you had on file anymore.
1.They can change your handler name without needing access to your email.
2.They can just update the email to one of theirs.
3.If They have access to your email, they can easily secure it so you cant get it back.
4.They can easily remove your mobile device and any apps you have set on your twitter.
5.They can do all the above and then deactivate the twitter account.
6. When you file a support ticket claiming to be compromise you wont know the email or handler on file because they have probably change it or you just don’t have access to the one that you had on file anymore.
7. They removed Your mobile device so you don’t have access to tweet from your phone.
Proof that they can only verify by the mobile phone or email that’s on the account:
A Few Ways to fix these problems:
1.Have security question answers set up, so if someone resets your email then sends a password reset for your twitter account, they have to answer the security questions on file before resetting the password.
2.Have to have at least a password 10 characters long including at least 1 number and/or Symbol.
3.Don’t put real billing info for your email.
4.Don’t advertise your website or put your location on your twitter profile.
5.Don’t have your email public.
I know having a account compromised can be frustrating for most people.
If You Want a change in twitter Support then you should help me out.
1.Retweet this blog
2.Follow me @PhobiaTheGod
3.Tweet me if you had experienced a compromise account issue before or any questions or concerns you have about email or domain security.
Our contact info is Below:
Twitter.com/PhobiaTheGod | Aim:Modem | Email:Phobia@shortmail.me
Twitter.com/Known | Aim:SiteAdmin | Email:Known@shortmail.me
Thank You for your time and patience for reading our blog.
We will tweet with any new info or ideas we receive from people and give them credit as well.